How Can We Help?
Answers from the Motorhome-World team that builds and supports your journey.
Purchasing
Questions About Buying Your Motorhome
The process begins with a conversation about how you plan to travel. Our team will guide you through suitable models, layouts, and expected timelines before preparing a quotation. Once confirmed, the order moves into production and delivery with clear guidance throughout.
Motorhome-World accepts trade-ins on any make or model, subject to inspection and agreement. Financing is not offered in-house but can be discussed via email with our team, who will guide you on the information required to explore available options.
Standard motorhomes have fixed floorplans. Buyers can select optional extras and make adjustments to certain interior elements and equipment, but the overall layout remains unchanged. This ensures proven usability and efficient build timelines.
Standard road motorhomes typically take around six weeks from order confirmation. Xtreme and Van Conversion models generally take around eight weeks due to additional design and preparation steps.
A deposit is required to confirm your order and secure a build slot. The remaining balance is payable before delivery. Full payment terms are outlined clearly during the purchasing process.
After-Sales Support
Help And Guidance After Delivery
Support continues well beyond handover. Owners have access to Motorhome-World’s workshops, experienced technicians, and a direct owner line for guidance throughout ownership.
Yes. Motorhome-World operates full-service workshops in both Cape Town and Johannesburg, supporting servicing, repairs, and approved upgrades.
Appointments are scheduled based on availability and urgency. We aim to assist owners as promptly as possible, particularly when vehicles are actively in use.
Yes. Owners are welcome to contact the team for advice or guidance while on the road, especially during longer or remote trips.
Yes. Motorhome-World continues to support motorhomes originally built by us, even when purchased second-hand.
Maintenance
Keeping Your Motorhome In Top Condition
Service intervals depend on the base vehicle manufacturer’s requirements and how the motorhome is used. Owners are guided on recommended schedules during handover.
Motorhome-World stocks commonly used components locally and works with a trusted supplier network to source additional parts when required.
Routine vehicle servicing may be done through approved vehicle dealers. Motorhome-specific components and systems are best serviced through Motorhome-World due to familiarity with the build.
Regular checks such as fluid levels, tyre condition, and system operation are recommended. Owners are shown how to perform these checks before delivery.
Yes. Guidance is provided during handover, and owners are encouraged to contact the team for ongoing maintenance advice.
Technical Specs
Vehicle Details, Licences And Warranties
Licence requirements depend on the specific model and its gross vehicle mass. Our team will confirm licence requirements for the model you are considering before purchase.
Available chassis options vary by model and range. These are discussed during the purchasing process to ensure the vehicle suits your intended travel use.
Tank capacities differ by model and configuration. Exact capacities are available on individual product pages and confirmed during specification sign-off.
Yes. The base vehicle is covered by the original vehicle manufacturer’s warranty, while the motorhome conversion and body are covered by Motorhome-World.
Yes. At delivery, owners are guided through the motorhome’s systems and features to ensure confident operation from the first trip.
After-Sales Support
Direct line to the team that built your motorhome.
Service Bookings
Workshops in Cape Town & Johannesburg.
Video Guides
Watch & Learn On YouTube.
Still Have Questions?
Contact Our Experts.
Request a callback and our team will reach out within one business day.